Terms of service
Terms of Service
Effective Date: June 9th 2025
Welcome to Alike Skincare! By accessing or purchasing from our website alikeskincare.com.au, you agree to the following Terms of Service (“Terms”). These terms apply to all visitors, users, and customers who use or make a purchase from our website.
Please read them carefully and reach out to us if you have any questions. We believe in doing things with care—both in skincare and in service.
1. General Information
This website is operated by Alike Skincare, registered in Australia (ABN 46597842591). Throughout the site, “we”, “us”, and “our” refer to Alike Skincare.
By using our site or purchasing our products, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.
2. Products and Services
All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion. We make every effort to ensure that our product images and descriptions are accurate, but we cannot guarantee that your screen’s display will match the exact appearance of the product.
We reserve the right to limit quantities or discontinue any product at any time.
3. Orders and Payment
Orders placed through our website are subject to acceptance and availability. Once you place an order, you’ll receive a confirmation email. This does not guarantee our acceptance of your order; we reserve the right to cancel or refuse an order for any reason, including suspected fraud or supply limitations.
All prices are listed in Australian Dollars (AUD) and include GST where applicable. Payments are processed securely using trusted third-party providers.
4. Australian Consumer Law
Nothing in these Terms excludes or modifies any rights you have under the Australian Consumer Law. If a product you purchase from us is faulty, damaged, or not as described, you are entitled to a replacement, repair, or refund, in accordance with your consumer rights.
If you'd like to make a claim under the ACL, please contact us at contact@alikeskincare.com.au with your order details and a description of the issue.
5. Shipping and Returns
Please review our Shipping Policy and Returns & Refunds Policy for details on order processing, delivery times, return eligibility, and refund procedures.
6. Intellectual Property
All content on our website, including logos, text, images, packaging designs, and product formulations, is the property of Alike Skincare and is protected by Australian and international intellectual property laws. You may not use, reproduce, or distribute our content without written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Alike Skincare shall not be liable for any indirect, incidental, or consequential damages that result from the use of, or inability to use, our website or products. This includes, but is not limited to, allergic reactions, skin sensitivities, or misuse of our products.
Always perform a patch test before using any new skincare product and consult your healthcare provider for medical concerns.
8. User Accounts and Conduct
If you create an account with us, you are responsible for maintaining the confidentiality of your login details. You agree to use our website lawfully and respectfully, and not to interfere with its normal operation or security.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content or privacy practices of these sites.
10. Changes to Terms
We reserve the right to update or change these Terms at any time. The most current version will always be posted on this page, and by continuing to use our site, you accept any revisions.
11. Governing Law
These Terms are governed by the laws of Victoria, Australia, and any disputes will be handled in accordance with the laws and courts of this jurisdiction.
12. Contact Us
If you have any questions or concerns about these Terms, please get in touch:
Alike Skincare
Email: contact@alikeskincare.com.au